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Terms of Service

Last updated: October 19, 2026

What Volta Orbit is

Volta Orbit is automated software: one system for businesses that live on calls and customers, in four equal parts, Front Office, Growth, Insight and Command. Its AI voice assistant answers calls and books appointments onto your calendar; the other parts flag the quotes that went quiet, ask your customers for reviews, and show you your numbers and your next move every week. The service is self-serve and delivered by software. Activation is reviewed before your number goes live.

The trial

Eligible businesses start on a free 7-day trial. The trial starts at signup and lasts 7 days; no card is required to begin, and every engine is on from day one. On day 5 the price appears on your scoreboard and in an email. On day 7, the last day of the trial, a payment method is added, or the account pauses. Trials are not extended. Nothing is deleted while an account is paused, and you can resume at any time.

You can also skip the trial and pay for the first period by the checkout link on our site; your line goes live once that payment is made.

The plan

There is one plan, and it includes every engine. It is billed monthly or yearly. There is no per-visit fee and no usage cap.

Billing, cancellation, and refunds

Calls and text messages

Calls. By submitting your number with the call box checked, you agree Volta Orbit may call you at that number, including calls placed by its AI (artificial-voice) assistant, about your trial, your account and your line. Consent is not a condition of purchase. Calls may be recorded for quality and to deliver the service; the assistant identifies itself as an AI. To opt out of calls, say so on a call or email hello@voltaorbit.com.

Text messages. If you are a customer and tick the separate text-message box on your welcome page, you agree that Volta Orbit may send you text messages at that number about your account: setup, booking alerts, billing notices and support replies. Texting is optional and is not a condition of purchase or of service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; the opt-out is permanent for that number. Reply HELP, or email hello@voltaorbit.com, for help. Our texts come from Volta Orbit LLC, 30 N Gould St, Ste R, Sheridan, WY 82801. Carriers are not liable for delayed or undelivered messages.

Connected apps

Volta Orbit apps that connect to a field-service or CRM platform (such as Change Orders, Volta Reviews, Volta Options and Volta Follow-Up) use the access you approve in that platform and nothing more. The sentences that follow, down to the approval record, describe Change Orders. Volta Reviews, Volta Options and Volta Follow-Up are described in the three paragraphs after this one. The support line and the two sentences after it apply to every app. You authorize us to read your jobs (or the open deals a CRM uses as jobs), the client name and contact on them and, where an estimate carries them, your business's name and address, and to write approved changes back to the job as lines or, where the platform's jobs cannot take new lines, as a new estimate for the job's customer that we never send; we write nothing that a client has not approved and edit nothing already on a job. You may disconnect at any time from inside the app or on the platform's side; we delete the access keys at once when you disconnect in the app or when the platform tells us you removed it, and otherwise at our next call to the platform, which it then refuses; a scheduled purge deletes your job data, photos and signatures 30 days later. You are responsible for the accuracy of the changes your team records and for telling your clients that approvals are captured electronically; an approval recorded on our link (the client's name on the job, the time, the internet address, the device and the signature they drew or typed) is your record, we keep it as proof, and we write a copy of it to the platform as a note on the job, as a note on the customer, or inside the estimate we created. Support: hello@voltaorbit.com, first reply within 24 hours on weekdays. The platform's own terms govern your account with it. Platform names belong to their owners; Volta Orbit is not affiliated with, endorsed by, or a partner of any field-service or CRM platform.

Volta Reviews. You authorize us to read your account's id and name and, each time a job is closed, that job's number and title and the client's name and email address on it, and to send that client one review-ask email in your business's name. We write nothing to your platform's records. You choose the Google review link, the reply-to address, the postal address and the time zone the asks carry, and you are responsible for their accuracy; no ask goes out until all four are saved, and every ask carries your business's name as the sender, your postal address and an unsubscribe link. Every customer gets the same note and the same link: the app offers no reward and does not sort customers by how they feel about the job. We honour every unsubscribe and keep it against your account even if you disconnect and connect again. You may disconnect at any time from inside the app or on the platform's side; we delete the access keys at once when you disconnect in the app or when the platform tells us you removed it, every queued ask stops, and a scheduled purge deletes the asks, with your customers' names and email addresses, 30 days later.

Volta Options. You authorize us to read your account's id and name and your open jobs (title, number and total, and the client's name, email address and phone number on them) and, only after a customer chooses an option on our link, to write one line for the chosen option and one note with the record of the choice to that job. We write nothing before the customer chooses, nothing when the customer taps "None of these", and we never edit or remove anything already on a job; a choice cannot be changed once it is made. The app sends your customers no text message and no email; the link is shown on your screen and you share it yourself. You are responsible for the lines and prices your team builds and for telling your customers that their choice and signature are captured electronically. The record of a choice (the name the customer typed or the signature they drew, the time, the internet address and the kind of device) is your record; we keep it as proof and write a copy of it, with the three totals offered, to the job as a note. You may disconnect at any time from inside the app or on the platform's side; we delete the access keys at once when you confirm Disconnect in the app or when the platform tells us you removed it, and a scheduled purge deletes your proposals, the customer names on them, the signature records and the drawn signature images 30 days later. The lines and notes already written to your jobs stay in your platform.

Volta Follow-Up. You authorize us to read your account's id and name and, each time a quote is sent, changed or approved, that quote's number, title, status, times and client page link and the client's name and email address on it, and to send that client up to three follow-up emails in your business's name while the quote waits for an answer. We write nothing to your platform's records. You choose the reply-to address, the postal address and the time zone the emails carry and how many of the three emails go out (none, one, two or three), and you are responsible for their accuracy; no follow-up goes out until the first three are saved and at least one email is approved, and every follow-up carries your business's name as the sender, your postal address and an unsubscribe link. The three texts are fixed and the same for every client; you read them in the app before you approve any, and the app never changes their wording. Follow-ups stop by themselves when the quote is approved, turned into a job, archived, sent back with changes requested or deleted, and when the client unsubscribes; while you have pressed Pause nothing is sent, and a follow-up more than 7 days late by the time you resume expires; a quote more than 3 days old when the app first saw it is never followed up. We honour every unsubscribe and keep it against your account even if you disconnect and connect again. The app promises no reply, no approval and no result; what ends your free period is stated on the app's billing card. You may disconnect at any time from inside the app or on the platform's side; we delete the access keys at once when you confirm Disconnect in the app or when the platform tells us you removed it, every scheduled follow-up stops, and a scheduled purge deletes the quotes we track, with your clients' names and email addresses, 30 days later.

Marketplace apps

Some Volta Orbit apps are sold through the app marketplace of the platform they connect to. Where that is the case, the marketplace bills you, and its billing, cancellation and refund rules apply, including what happens to the subscription when you uninstall the app there. Where we bill you directly, our merchant of record processes the charge and you cancel by emailing hello@voltaorbit.com, as for the plan above. An app that is free until its first result charges nothing before that result; the price after it is stated on the app's listing, not on this site.

Your responsibilities

Service and availability

We work to keep the service available 24/7 but do not guarantee uninterrupted operation. We may update features over time; material changes to these terms will be posted here.

Intellectual property

The service, its software, brand, and content are ours or our licensors'. Your business data remains yours; if you leave, you keep it.

Disclaimers and limits

The service is provided "as is." To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the amounts you paid us in the three months before the claim. Nothing here limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules.

Contact

hello@voltaorbit.com · (737) 338-8312 (Support) · Volta Orbit · 30 N Gould St, Ste R, Sheridan, WY 82801

Volta Orbit · 30 N Gould St, Ste R, Sheridan, WY 82801 · hello@voltaorbit.com · (737) 338-8312 (Support)